Sales Recruitment

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Senior Business Development Manager

TechNET IT Recruitment Ltd  New York, United States (Hybrid)
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Senior Business Development Manager - eCommerce

New York

Hybrid

Salary: $130,000 - $360,000

 

Our client is a fast-growing leader in the payments and financial services industry, specialising in cross-border transactions and remittance solutions for businesses. Since their founding in 2019, they have become a key player in the FinTech space, providing seamless, faster, and more cost-effective payment services on a global scale. With a robust infrastructure and a focus on innovation, they are set to revolutionise the payment solutions industry.

As a business, they prioritise inclusion and flexibility, creating an agile working environment that embraces diverse perspectives. TechNET-IT is excited to partner with this ambitious organisation to find a Senior Business Development Manager to expand their footprint in the eCommerce market.

 

The Role

We are looking for a seasoned Senior Business Development Manager with a background in eCommerce. You will be tasked with driving the growth of the company within the eCommerce space, leveraging your expertise to build partnerships, develop new market opportunities, and lead business development initiatives.

You will play a strategic leadership role in driving revenue growth, managing key relationships with eCommerce platforms, and overseeing business development efforts to expand the company's reach in the online marketplace.

 

Key Responsibilities

• eCommerce Growth Strategy: Develop and implement a comprehensive business development plan to drive revenue and market share within the eCommerce sector. Identify new opportunities and stay ahead of industry trends.
• Partnership Development: Establish and manage relationships with key players in the eCommerce ecosystem, including online platforms, marketplaces, and service providers. Negotiate strategic partnerships to maximise business potential.
• Market Analysis & Competitive Intelligence: Conduct in-depth market research, focusing on trends in the eCommerce payments landscape. Use data to identify growth opportunities and optimise business strategies.
• Customer Acquisition & Retention: Design and oversee strategies for acquiring and retaining eCommerce clients, focusing on building long-term relationships and increasing brand loyalty. Ensure exceptional customer satisfaction.
• Financial Performance & Reporting: Manage budgets, create forecasts, and develop financial models to support growth initiatives. Regularly report progress and financial performance to senior management.

 

Qualifications

• 5+ years of experience in business development within the eCommerce or online payments industry, with a proven record of driving business growth.
• Demonstrated success in forming and managing eCommerce partnerships with key platforms or service providers.
• Strong understanding of eCommerce payment solutions, marketplace dynamics, and industry trends.
• Excellent communication, negotiation, and stakeholder management skills.
• Strategic thinker with the ability to make data-driven decisions and execute on growth strategies.
• Proven experience leading and mentoring high-performing teams.
• Self-motivated, proactive, and results-oriented.

Senior Business Development Manager

TechNET IT Recruitment Ltd  New York, United States (Hybrid)
SaveApply

Senior Business Development Manager - eCommerce

New York

Hybrid

Salary: $130,000 - $360,000

 

Our client is a fast-growing leader in the payments and financial services industry, specialising in cross-border transactions and remittance solutions for businesses. Since their founding in 2019, they have become a key player in the FinTech space, providing seamless, faster, and more cost-effective payment services on a global scale. With a robust infrastructure and a focus on innovation, they are set to revolutionise the payment solutions industry.

As a business, they prioritise inclusion and flexibility, creating an agile working environment that embraces diverse perspectives. TechNET-IT is excited to partner with this ambitious organisation to find a Senior Business Development Manager to expand their footprint in the eCommerce market.

 

The Role

We are looking for a seasoned Senior Business Development Manager with a background in eCommerce. You will be tasked with driving the growth of the company within the eCommerce space, leveraging your expertise to build partnerships, develop new market opportunities, and lead business development initiatives.

You will play a strategic leadership role in driving revenue growth, managing key relationships with eCommerce platforms, and overseeing business development efforts to expand the company's reach in the online marketplace.

 

Key Responsibilities

• eCommerce Growth Strategy: Develop and implement a comprehensive business development plan to drive revenue and market share within the eCommerce sector. Identify new opportunities and stay ahead of industry trends.
• Partnership Development: Establish and manage relationships with key players in the eCommerce ecosystem, including online platforms, marketplaces, and service providers. Negotiate strategic partnerships to maximise business potential.
• Market Analysis & Competitive Intelligence: Conduct in-depth market research, focusing on trends in the eCommerce payments landscape. Use data to identify growth opportunities and optimise business strategies.
• Customer Acquisition & Retention: Design and oversee strategies for acquiring and retaining eCommerce clients, focusing on building long-term relationships and increasing brand loyalty. Ensure exceptional customer satisfaction.
• Financial Performance & Reporting: Manage budgets, create forecasts, and develop financial models to support growth initiatives. Regularly report progress and financial performance to senior management.

 

Qualifications

• 5+ years of experience in business development within the eCommerce or online payments industry, with a proven record of driving business growth.
• Demonstrated success in forming and managing eCommerce partnerships with key platforms or service providers.
• Strong understanding of eCommerce payment solutions, marketplace dynamics, and industry trends.
• Excellent communication, negotiation, and stakeholder management skills.
• Strategic thinker with the ability to make data-driven decisions and execute on growth strategies.
• Proven experience leading and mentoring high-performing teams.
• Self-motivated, proactive, and results-oriented.

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Senior Business Development Manager - Dubai (Remittance & Financial Services)

TechNET-IT is proud to partner with a rapidly growing leader in the remittance and financial services industry. Our client is a B2B financial services provider revolutionizing cross-border transactions by offering fast, transparent, and cost-effective solutions. With a global infrastructure supporting payments in over 75 currencies and an integrated payment acceptance platform, they are empowering businesses across industries such as sports, entertainment, logistics, and travel.

As they expand their operations in the Middle East, we are seeking a Senior Business Development Manager to join their team in Dubai and play a pivotal role in driving growth and strategic partnerships.

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Key Responsibilities

Strategic Business Growth

• Develop and execute a comprehensive business development strategy to drive revenue growth and market share.
• Identify new market opportunities, staying informed about emerging trends and technologies in the remittance and financial services industry.

Partnership Development & Relationship Management

• Build and nurture strategic relationships with financial institutions, partners, agents, and other stakeholders.
• Lead negotiations and finalize partnerships to expand the remittance network and enhance market presence.

Team Leadership

• Mentor and lead a team of business development professionals, fostering a culture of collaboration and high performance.
• Provide strategic guidance to help the team achieve individual and collective objectives.

Market Analysis & Competitive Intelligence

• Conduct in-depth market analysis and competitor benchmarking to uncover opportunities for growth.
• Leverage customer feedback and market insights to craft actionable strategies and refine go-to-market plans.

Customer Acquisition & Retention

• Drive customer acquisition efforts to expand the client base, ensuring alignment with organizational goals.
• Oversee customer retention initiatives and guarantee exceptional service delivery to maximize loyalty and recurring business.

Financial Performance & Reporting

• Develop and manage budgets, forecasts, and performance metrics for business development initiatives.
• Monitor and report on financial performance, providing insights and recommendations to senior leadership.

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Requirements

• Experience: Minimum of 5+ years in business development within the financial services or remittance industry, with a proven record of achieving and exceeding business objectives.
• Strategic Partnerships: Demonstrated success in establishing and managing strategic partnerships that drive business growth.
• Industry Knowledge: Deep understanding of remittance market dynamics, regulatory compliance, and industry trends.
• Leadership Skills: Proven ability to lead, inspire, and develop high-performing teams.
• Customer Focus: Strong track record of customer acquisition, retention, and relationship management.
• Analytical Thinking: Ability to conduct market analysis, assess competitive landscapes, and make data-driven decisions.
• Communication Skills: Exceptional verbal, written, and interpersonal communication skills.
• Tech Savvy: Proficiency in Microsoft Office suite and CRM tools; familiarity with emerging technologies in the payments and remittance sectors.
• Qualifications: Bachelor's degree in Business, Marketing, or a related field.

Desirable:

• Previous experience working in a FinTech or start-up environment.
• Expertise in payments or remittance markets.
• Passion for innovation and emerging digital technologies.

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The Role
Our client is a fast-growing professional services firm in the consulting industry, serving mid to large-sized enterprises. They are seeking an experienced, motivated Client Relationship Leader to support the growth strategy and ensure customer satisfaction with their services.

In this role, you will be responsible for resolving client issues and proactively addressing customer needs. Strong communication skills are essential, along with an ability to understand and address client challenges. Your primary objectives will be to safeguard revenue, retain clients, and grow accounts.

The Ideal Candidate
You are a self-starter with a strong background in customer relationship management, ideally within the professional services and technology sectors. You have a proven record of understanding client needs, offering solutions, and driving account growth.

This organization values forward-thinking, relationship-driven individuals who can build trust, mutual respect, and understanding. Their people are leaders with a relentless drive to improve, and they expect the same from you.

Key Competencies

• Commercial Acumen
  • Identify opportunities for account growth.
  • Propose commercial models that foster mutually beneficial outcomes.
• Problem Solving
  • Approach challenges with a solution-oriented mindset.
  • Initiate solutions proactively.
• Organizational Skills
  • Structured and strategic in planning and thinking.
• Leadership
  • Demonstrates leadership even in ambiguity and complexity.
• Communication and Influence
  • Communicates clearly and effectively, with active listening skills.
  • Simplifies complex concepts for broad understanding.
• Analytical and Critical Thinking
  • Exercises sound judgment and analyzes client needs, both stated and unstated.
  • Evaluates situations critically to understand implications of decisions.
• Relationship Building
  • Quickly establishes credibility and trust, balancing advocacy for both clients and the organization.

Key Responsibilities

• Build and nurture relationships with key client contacts.
• Develop plans to address client business needs and objectives.
• Provide guidance on creating profitable, efficient processes.
• Schedule regular check-ins to ensure client satisfaction.
• Act as the primary contact for escalated client issues.
• Support the sales team in up-selling and cross-selling efforts.
• Ensure adherence to contract terms by both clients and the firm.
• Monitor competition to develop client retention strategies.
• Set and meet sales and revenue targets.
• Collaborate with internal teams to address client needs.
• Maintain accurate client records in the CRM system.
• Stay informed on best practices and industry trends.
• Continuously seek feedback for improvement.
• Focus on long-term growth of individual accounts.

Personal Skills and Attributes

• Experience in growing and managing client accounts.
• Proven track record as a Client Relationship Manager.
• Successful history of meeting and exceeding targets.
• Strong customer service orientation and KPIs experience (e.g., customer satisfaction).
• Proficiency in MS Office and CRM platforms (e.g., Salesforce).
• Excellent communication, negotiation, and presentation skills.
• Problem-solving and teamwork abilities.
• Degree in Business Administration, Marketing, or related field.
• Skills in active listening, prospecting, and self-confidence.
• Strong motivation for sales and attention to detail.

If you are driven to build lasting client relationships and have a talent for identifying growth opportunities, this role offers the chance to thrive in a dynamic professional services environment.

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