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Recovery Project Manager (6-Month Contract)
Location: Birmingham preferred, London considered | On-site as needed
Contract Length: 6 months initially
Day Rate: £520 outside IR35
Start Date: Immediate or very short notice

The Role:
A highly respected professional body is urgently seeking an experienced Recovery Project Manager to lead the turnaround of a high-profile, delayed, and over-budget case management system implementation.
This is a critical assignment with board-level visibility, requiring a steady hand, expert stakeholder management, and proven project recovery expertise.

The Project:
Implementation of a specialist case management platform to manage complaints and tribunal processes. The project has faced challenges and requires an immediate recovery plan.

Key Responsibilities:

• Lead the recovery and successful delivery of the case management system implementation
• Re-establish clear project scope, objectives, and deliverables amidst ambiguity
• Build trust and confidence with internal SMEs, super users, and external suppliers
• Provide expert stakeholder management, particularly at executive and board levels
• Drive risk management, recovery planning, and transparent communication
• Assess the need for additional resources, such as Business Analysts, and coordinate accordingly

• Proven track record as a Project Recovery/Turnaround Manager, ideally parachuted into troubled projects.
• Exceptional stakeholder management skills, with the ability to navigate knowledgeable yet fatigued teams
• Strong third-party supplier management experience
• Comfortable working with incomplete documentation and evolving requirements
• Case management system experience highly desirable (legal sector experience a bonus but not essential)
• Skilled in risk management, recovery planning, and executive-level reporting
• Collaborative, trusted professional—guides and listens rather than commands
• Ability to manage shifting priorities in high-pressure, ambiguous environments
• Immediate availability or very short notice

Please apply online with your CV.

• Maintain and enhance the current platform built in PHP and Golang
• Contribute to long-term platform rebuild and architectural planning
• Optimise database performance and manage cloud infrastructure (AWS)
• Collaborate with product, engineering, and QA to deliver high-impact features
• Provide second-line support and troubleshoot live production issues

• Strong PHP and Golang development background, ideally with experience modernising legacy systems
• Exposure to SQL, and AWS
• Architectural awareness and ability to work across infrastructure, application, and product areas
• Previous experience in startup or scale-up environments
• UK-based and confident working in a fully remote team

Location: Hybrid 2-3 days per week in London
Contract Length: 6 Months
Day Rate: 650.00 inside IR35
Clearance: BPSS.

I'm looking for a Senior Business Analyst to play a pivotal role in a transformative Customer Experience programme — a high-impact, forward-thinking initiative that will transform how people interact with public services across government.

This is an exciting opportunity, helping to deliver simpler, clearer and faster digital services using cutting-edge AI capabilities. You'll work closely with stakeholders across departments to understand their needs, influence change, and guide services through agile delivery and government standards.

Role Responsibilities:

• Build and maintain strong relationships with key stakeholders across government departments.
• Identify suitable departments for collaboration and assess how digital product changes impact their operations.
• Educate and inspire stakeholders with compelling insights into the programme's value and outcomes.
• Facilitate workshops and one-to-one sessions to gather insights and shape next steps.
• Provide expert assessments of service delivery maturity and recommend pathways for improvement.
• Support departmental teams to implement agreed ways of working.
• Act as an ambassador for digital transformation.

Skills/Experience required:

• Proven experience as a Senior Business Analyst, leading stakeholder engagement and influencing senior stakeholders outside of your own function.
• ​​​​​​​Previous commercial experience within an AI project is essential.
• Strong understanding of agile digital service delivery, including service design and the cultural change it requires.
• Self-starter with the ability to initiate and deliver work independently.
• Confident communicator with the ability to present clear, credible narratives to stakeholders at all levels.
• Skilled in rapidly gaining subject matter expertise using a variety of investigative methods.
• Previous Government experience is highly advantageous.