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Role: Server Engineer

Location: Watford

Contract: 3 months initially (Possible extension to 6 months)

Day Rate: £300 a day

 

 

 

A national structure engineering company are looking for a Server Engineer.  You will take the lead on providing support across the IT Service by responding to requests for IT support logged from colleagues and continual improving IT Service Desk support processes to meet (or exceed) agreed service levels. As the server Engineer you will be providing expert advice to help ensure the IT Service is used in line with how it has been designed and in line with Information and IT Security policies.

 

 

What you will be doing:

 

The role requires excellent Customer focus and Customer Service skills, as well as a good working knowledge of ITIL Service Management processes and high-level technical knowledge and awareness across; desktop, laptop, Mac, tablet and smartphone configurations, including security, to ensure all authorised devices comply with internal policies and external standards such as ISO 27001

 

Skill Set:

• You will need experience in business as usual support of Windows Servers (2012, 2016 & 2019)
•  Ideally experience in a VmWare environment.
• Experience of supporting production Hyper V' virtualisation and/or Linux Servers (any version) would be an advantage (but not essential).
• Should be able to demonstrate some proactive and some reactive support skills. For example; monitoring, daily checks, alert management, incident management and service improvement planning.
• Knowledge and experience of working in an ITIL environment will be an advantage (but not essential).
• You should have demonstrable experience of working in a customer focussed environment and in a similar sized organisation (600+ Users, c. 180 VM's).
• Experience of working in an environment certified to Cyber Essentials PLUS (or similar) will be an advantage.

 

 

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Product Owner

Fleet, Hampshire

Up to £50,000

 

Product Owner required to join an innovative and lively Fintech Company who are disrupting banking as we know it. With software at the core of everything they do they need a Product Owner who can be the bridge between development teams and business stakeholders to deliver world class features to the platform.

 

Some of what you will be doing:

Building relationships with business stakeholders and empathising with their wants and needs

Managing and prioritising the product backlog

Balancing sometimes conflicting needs of various stakeholders to provide the feature team with clear direction

Working with stakeholders and engineers to define user stories and produce acceptance criteria

Communicating the expected business value of user stories to the engineers to provide context and direction

Splitting large features/epics into small iterative deliverables in order to maximise delivery of business value

Managing and facilitating user acceptance testing

 

Ideally you will:

• Have previous experience as a Scrum Product Owner
• Have excellent communications skills and a confident approach to dealing with all levels of stakeholders
• Be innovative and ambitious
• Have some interest or experience in Financial Services

 

It would be great if you also had:

• A technical background
• Knowledge of Jira
• Experience of BDD

 

In return you will get a great worklife balance, all the usual benefits and the opportunity to be part of a truly different fintech company with a friendly and supportive team.

Product Owner

Fleet, Hampshire

Up to £50,000

 

Product Owner required to join an innovative and lively Fintech Company who are disrupting banking as we know it. With software at the core of everything they do they need a Product Owner who can be the bridge between development teams and business stakeholders to deliver world class features to the platform.

 

Some of what you will be doing:

Building relationships with business stakeholders and empathising with their wants and needs

Managing and prioritising the product backlog

Balancing sometimes conflicting needs of various stakeholders to provide the feature team with clear direction

Working with stakeholders and engineers to define user stories and produce acceptance criteria

Communicating the expected business value of user stories to the engineers to provide context and direction

Splitting large features/epics into small iterative deliverables in order to maximise delivery of business value

Managing and facilitating user acceptance testing

 

Ideally you will:

• Have previous experience as a Product Owner
• Have excellent communications skills and a confident approach to dealing with all levels of stakeholders
• Be innovative and ambitious
• Have some interest or experience in Financial Services

 

It would be great if you also had:

• A technical background
• Knowledge of Jira
• Experience of BDD

 

In return you will get a great worklife balance, all the usual benefits and the opportunity to be part of a truly different fintech company with a friendly and supportive team.

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Technical Consultant

Guildford

£60,000

 

Global cellular connectivity business is looking for a Technical Consultant to take over where the sales team leave off. You will have a deep and diverse technical ability and provide technical support, perform trouble shooting and resolve customer issues. You will need to become highly knowledgeable about the company’s products and services so that you can assist users, customers and clients with any issues they may have. This is an opportunity to explore the world of IOT (Internet of Things) while providing first class support and problem solving to clients.

 

 

Some of what you will be doing:

• Testing products and applications;
• Resolving customer or client issues;
• “Paid for Consultant” on customer IoT projects, and trusted advisor;
• Planning and coordinating projects to ensure that effective solutions are delivered within agreed timescales and costs;
• Assisting with the planning, design, research and acquisition of new or upgraded hardware and software systems;
• Maintaining current knowledge of hardware, software and network technology and recommending modifications as necessary;
• Working with the hardware team to define IoT devices;
• Working with the network team to architect IP routing;
• Assisting with the selection of the most appropriate hardware/software/technical solution to meet client’s requirements.
• Managing full lifecycle of client projects and being the primary client contact for technical subjects;
• On-site and remote installation, configuration and support of enterprise software;
• Recommending appropriate bespoke solutions where required;
• Finding the root cause of complex technical problems and issues;
• Pre-sales support to the sales teams including managing RFP/RFI responses;
• Final escalation point for the service desk team;
• Training clients on installation and on-going support of advanced software products;
• Ensuring the client’s project is a technical and commercial success;
• Running technical workshops and architecting bespoke solutions;
• Being a knowledgeable expert on our products and associated technologies;

 

Ideally, your skills and experience will include:

• At least 3 years’ experience in Technical Consulting;

·        Education to degree level (technical qualification);

• Commercial awareness and comfortable with dynamics of a small, fast-growing business;
• Excellent communication skills in all disciplines i.e written, oral, email & presentation;
• A high level of accuracy and attention to detail;
• Ability to plan, organise and manage time without supervision;
• Capable of hands-on problem-solving;
• An understanding of the tools used to monitor and manage services;
• Ability to proactively generate ideas and solutions;
• Experience in a client-facing role.

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