IT

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Internal IT Support Analyst

Are you a skilled IT professional looking for a new opportunity to showcase your technical expertise? A highly respected organization is seeking an Internal IT Support Analyst to join their Business Operations team. This role is central to ensuring the smooth running of critical systems and supporting a network of stakeholders with a proactive, solutions-focused approach.

The Role
As the first point of contact for IT support queries, you will play a vital role in maintaining business continuity. You'll be responsible for resolving technical issues, maintaining system availability, and assisting with system upgrades and projects, ensuring the team can work without interruptions.

Responsibilities

• Provide hands-on support for IT hardware and software, including laptops, mobile devices, and telephony systems.
• Troubleshoot and resolve first-line IT support requests, escalating where necessary.
• Ensure critical applications, systems, and servers achieve maximum uptime.
• Assist in rolling out system updates, essential maintenance, and wider IT projects.
• Liaise with internal teams and external vendors to maintain and improve IT services.

What You'll Bring

• Relevant qualifications, such as A-Level or equivalent in IT and CompTIA A+ certification.
• A solid understanding of ITIL methodology and experience in first-line IT support.
• Proficiency in Microsoft desktop environments, Windows OS, and MS Office Suite.
• Hands-on experience with Active Directory, PowerShell, remote control tools, and VOIP systems.
• Strong problem-solving skills and a customer-focused approach to support.

About the Organization
This organization is known for its commitment to empowering its stakeholders and fostering a collaborative, people-focused culture. They thrive on inclusivity and professional development, creating a supportive environment where team members can excel and grow.

What's on Offer

• A role that combines technical challenges with meaningful impact.
• A supportive work culture emphasizing growth, inclusivity, and collaboration.
• The opportunity to work with innovative technologies in a critical support capacity.

If you're passionate about IT support and want to join a team that values your skills, this role could be the perfect fit. Apply now to become a vital part of their success!

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Senior Data Engineer

Location: London (Hybrid)

Rate: Up to £350 per day (Outside IR35)

 

Are you a talented Data Engineer ready to take on impactful data-driven projects? This role offers the opportunity to work with cutting-edge technologies, delivering high-quality solutions while collaborating with cross-functional teams in a dynamic environment. If you excel in crafting robust data pipelines and thrive in a hybrid working model, we want to hear from you.

 

Key Responsibilities

As a Senior Data Engineer, you will:

• Design, build, and maintain scalable data pipelines and ETL processes.
• Ensure data quality and reliability across complex datasets.
• Optimize data workflows to support business intelligence and analytics.
• Work closely with data scientists, analysts, and stakeholders to understand requirements and deliver tailored solutions.
• Provide technical guidance and best practices to support team success.
• Identify opportunities for process improvements and automation.
• Stay ahead of industry trends and recommend innovative solutions to drive efficiency.

 

About You

To excel in this role, you should have:

• Proficiency in Python for data processing; experience with SQL is essential.
• Expertise in building and maintaining cloud-based data solutions, particularly on platforms like Azure, AWS, or GCP.
• Experience with big data tools such as Spark or Databricks is highly desirable.
• Strong understanding of data modeling, integration, and governance.
• Proven experience in data engineering, with a track record of delivering complex projects.
• Ability to work in a fast-paced, collaborative environment.
• Excellent communication skills to liaise effectively with technical and non-technical stakeholders.
• Problem-solving mindset and a proactive approach to overcoming challenges.

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My client requires a Senior Data Analyst to help build visualizations, dashboards on Carto location analytics platform, and gather insights for the wider business. Majority of the data is hosted on GCP, and the Data team use Carto for Geo-spatial visualization. 

Location: Malmö.(minimum 2 times a week on-sight)

The Role:

• ​​​​​​You will be required to support business stakeholders with questions related to data insights and help to gather requirements for the team.
• You should be proficient in building dashboards in tools like Power BI, Looker. Prior working knowledge with Geo-spatial data analysis and relevant Geo-spatial tools and interactive maps.

Skills/Experience:

• You will be expected to be an individual contributor, but also know Agile ways of working.
• Excellent stakeholder management.
• Prior working knowledge with Geo-spatial data is required for this role.
• Must have commercial experience with Google Cloud Platform, Power BI or similar.
• Also, a good level of experience with Geo-spatial visualization & data analysis.
• You will be advanced in SQL, Agile WoW.
• You will be knowledgeable with multiple data tools and sources
• Previous experience working as part of a Product team is advantageous
• Excellent Communication skills
• Any experience with Python and Basics of Data Science, Data products on GCP, DevOps (Github , Automated Deployments) is extremely beneficial

Please apply online with your CV.

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