First-class IT Recruitment Solutions

Account Director - Strategic Growth | Leading Technology Solutions Provider

📍 Location: London | Hybrid

💼 Industry: IT & Communications | Mid-sized, High-Growth Organisation

🤝 In exclusive partnership with TechNET IT Recruitment Ltd

About the Opportunity

TechNET IT has partnered with a renowned and well-established IT and communications solutions provider to recruit a high-performing Account Director. This is a rare opportunity to join a business that's not only recognised for its exceptional service delivery but is also on a high-growth trajectory, both in the UK and internationally.

They are looking for an industry heavyweight - a commercial leader who brings a proven track record of strategic client engagement, solution-led selling, and a deep, trusted network within their vertical.

What You'll Be Doing

As an Account Director, you will play a pivotal role in driving the company's expansion strategy by:

• Owning and growing strategic client relationships, operating as a trusted advisor and key point of contact.
• Established network, to open doors, initiate high-value conversations, and drive new business.
• Closing high-impact deals with credibility and confidence, ensuring value creation for both clients and the company.
• Cross-selling and up-selling across the full suite of services, identifying areas for expanded engagement and aligning tailored solutions to client challenges.
• Acting as a brand ambassador within the industry, representing the company with authority, insight, and commercial gravitas.
• Collaborating with internal teams to ensure exceptional delivery, client satisfaction, and retention.

What We're Looking For

• A seasoned sales leader with 6+ years' experience in account management, business development, or strategic client engagement—ideally within IT and communications solutions.
• A credible industry operator with a commanding presence and the ability to influence senior stakeholders and decision-makers.
• Proven track record of exceeding sales targets, closing complex deals, and generating substantial revenue growth.
• Deep commercial acumen and a proactive, relationship-led approach to sales and client success.
• A natural connector, with an exceptional reputation and a network of warm relationships ready to activate.
• Ability to thrive in an ambitious, performance-led environment with a collaborative culture.

2nd Line Onsite Support Services Engineer - Wool, Dorset
Full-Time | £37,000 per annum

Are you passionate about delivering outstanding IT support and ready to take the next step in your career? A leading technology services provider is seeking a dedicated 2nd Line Onsite Support Services Engineer to join their onsite team in Wool, Dorset.

This is a fantastic opportunity to work in a dynamic, people-first organisation that empowers its team to deliver sustainable value through innovative technology. With a strong emphasis on collaboration, professionalism, and customer satisfaction, you'll be part of a team that values both technical excellence and human connection.

Your Role:

You'll provide 2nd line technical support to end users directly at client sites. This includes handling incidents, service requests, change controls, and contributing to ongoing projects. You'll be expected to maintain high-quality service delivery, manage customer expectations, and support continuous improvement within the operations team.

What You'll Do:

• Respond to user queries and technical issues with professionalism and empathy

• Take ownership of support tickets and manage them through to resolution or escalation

• Apply accurate troubleshooting techniques across a broad tech stack

• Work collaboratively with internal teams and client stakeholders

• Maintain clear, timely communication and detailed ticket documentation

• Proactively identify and report client risks and feedback

• Support various systems and ensure SLA compliance

• Contribute to and improve the internal knowledge base

What You'll Bring:

Essential Technical Knowledge:

• Office 365, Azure AD, Windows

• Microsoft 365 productivity tools

• Network technologies

• VMWare, VOIP, Exchange, SCCM

• Remote support tools (e.g., Bomgar)

• Cloud backup and disaster recovery (e.g., Datto)

Desirable Experience:

• Cisco Meraki, Switching, Firewalls (Cisco)

• WAN technologies (MPLS, VPLS, Internet)

• Mobile Device Management and connectivity solutions

What's in It for You?

• Competitive salary of £37,000

• Work with a forward-thinking and inclusive IT company

• Be part of a supportive team that values professional development

• Opportunity to work in a high-impact role with real career progression

Here is a revised job specification for a Software Architect role based on the original Full-Stack Developer spec, adapted for Oslo:

Software Architect - Bouvet (Oslo)

We are growing our Software Architecture capabilities in Oslo to meet the increasing demand from several of our key clients. We're looking for experienced and motivated Software Architects to join our team and help shape innovative, future-ready digital solutions. You will work closely with our consultants in system development, cloud, DevOps, data science, and business development. Together, in cross-functional teams, we design and implement modern, scalable solutions for both public and private sector clients.

What You'll Do:

• Lead the design and architecture of robust software systems in complex environments.

• Collaborate with clients to understand business goals and translate them into technical solutions.

• Drive technology decisions, including cloud architecture, integration patterns, and security models.

• Guide development teams through technical leadership and mentorship.

• Evaluate and recommend new tools, frameworks, and technologies to improve development practices.

• Ensure architectural best practices are followed through design reviews and hands-on support.

Technical Requirements:

• 5+ years of relevant experience in software development and architecture.

• Solid expertise in .NET and/or Java platforms.

• Experience designing cloud-native solutions (Azure, AWS, or GCP).

• Understanding of relational (SQL Server, Oracle, PostgreSQL) and NoSQL databases (CosmosDB, MongoDB, etc.).

• Familiarity with front-end frameworks such as React, Angular, or Vue.js is a plus.

• Experience with microservices, APIs, containerization (Docker/Kubernetes), and CI/CD pipelines.

• Specialized knowledge in areas such as security, AI/ML, IoT, or AR/VR is a bonus.

• Experience working in agile, autonomous, value-driven teams.

Who You Are:

• Strong communicator and collaborator.

• Strategic thinker with hands-on technical ability.

• Passionate about innovation and continuous learning.

• Able to take initiative and drive decisions.

• Experience as a consultant or desire to work in consulting.

• Fluent in Norwegian (or strong willingness to achieve fluency).