Jobs

Service Desk Engineer

Remote

Permanent

Salary: £34,000 DOE

Service Desk Engineer required to join a busy helpdesk team in Milton Keynes. You will be providing support to a wide range of clients and will have a real passion for problem solving.

Some of what you will be doing:

• Answering inbound calls
• Loggins tickets
• Providing Level 2 Server, Network and Desktop support
• Diagnosing issues
• Escalating tickets

Ideally, your skills and experience will include:

• Previous experience in an L2 Service Desk Role
• Expertise in Microsoft Windows Server, Office 365 and Exchange
• Some experience of Sharepoint and Azure
• Active Directory
• Knowledge of Firewalls, Router and VPN Technologies
• Some knowledge of VMWare
• It would be great if you had ITIL Foundation