Jobs

Head of Service Delivery

London / Remote

£80,000 - £90,000 DOE

Head of Service Delivery required to join the housing sector and one of the worlds largest real estate investment organisations. You will be joining an award-winning, exciting, and growing business. The role will be responsible for the operation of infrastructure services within the IT function. This will include desktops, networks, security and maintaining strong relationships with key service providers.

Some of what you will be doing:

• Leading the service delivery team through delivering IT infrastructure for 600 users
• Maintaining relationships with key service providers ensuring effective support, technology, cost, and control
• Ensuring contracts are in place with service providers and that work is conducted within a clear framework
• Working with IT Director and other members of the IT leadership team to develop department level business plans
• Minimising risk of service failure by regularly reviewing risk to IT Infrastructure and ensuring appropriate contingencies exist

Your skills and experience will include:

• Experience within the IT sector within a leadership or management role
• Ability to produce and implement innovative technical solutions that effectively meet business needs
• Experience of data security and privacy needs of BC/DR Planning

Experience of rolling out Microsoft Office 365

It would be great if you also had:

• Previous experience within an operational trading business (real estate, hotels or retail)