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Field Service Engineer

United Kingdom - London
Posted: 09/09/2021

Salary: £35K per Year
ID: 23336_BH

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Field Service Engineer

London

£35,000 Per Annum & Car Allowance

 

Field Service Engineer to join the pioneers within Technical Support, this role would see you working with a rapidly paced business looking to continue their award winning level of services to clients across Europe.

The ideal candidate will come from a Field Based Engineering Background, with experience in 1st and 2nd line support.

Some of what you will be doing:

  • An element of Service Desk Support when requested.
  • Installing Hardware and Software.
  • Managing Customer SLA’s and escalating when not aligned with project timelines.
  • Providing Maintenance to client sites with reported break fix issues.

 

Your skills and experience will include:

  • 1+ Years Experience within 1st and 2nd line Support or Field Based Engineering.
  • Experience working with SLA’s to meet contractual agreements.
  • Strong Understanding of MS Windows Server Technologies
  • Strong Knowledge of Office 365 Administration, NAS and Storage Technologies
  • Previous Experience providing support across multiple sites
  • Experience with Routers and VPN Technologies
  • Knowledge of VMware

 

It would be great if you also had:

  • Experience working with Raid configurations, iLO and iDRAC
  • Experience troubleshooting Group Policies
     

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Field Service Engineer

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