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Field Service Engineer
United Kingdom - London
Posted: 09/09/2021
Salary: £35K
per Year
ID: 23336_BH
Field Service Engineer
London
£35,000 Per Annum & Car Allowance
Field Service Engineer to join the pioneers within Technical Support, this role would see you working with a rapidly paced business looking to continue their award winning level of services to clients across Europe.
The ideal candidate will come from a Field Based Engineering Background, with experience in 1st and 2nd line support.
Some of what you will be doing:
- An element of Service Desk Support when requested.
- Installing Hardware and Software.
- Managing Customer SLA’s and escalating when not aligned with project timelines.
- Providing Maintenance to client sites with reported break fix issues.
Your skills and experience will include:
- 1+ Years Experience within 1st and 2nd line Support or Field Based Engineering.
- Experience working with SLA’s to meet contractual agreements.
- Strong Understanding of MS Windows Server Technologies
- Strong Knowledge of Office 365 Administration, NAS and Storage Technologies
- Previous Experience providing support across multiple sites
- Experience with Routers and VPN Technologies
- Knowledge of VMware
It would be great if you also had:
- Experience working with Raid configurations, iLO and iDRAC
- Experience troubleshooting Group Policies